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  2. I need help donating, bidding or registering
  3. Bidder FAQ

Bidder FAQ

  • How to Login / Register as a Bidder
  • Contacting the Organization that is Hosting the Event / Auction
  • How to Add / Edit / Remove Credit Card Information
  • How to Change The Credit Card Associated with a Bid / Purchase
  • Bidder Payment FAQ's
  • Bidders: How to Request a Bid Retraction
  • How to Place a Bid
  • Why can't I see my bid? Why isn't my bid displaying?
  • Where to See Your Past Purchases
  • How to Reset Your Password
  • How to Update Your Email Address in Your Bidder Account
  • How to See All of Your Active/Current Bids
  • Turn On Text Bid Alerts
  • How to Create and Manage Custom Email Alerts
  • How to Stop Bid Alerts
  • Understanding Bid Histories & Bid Increments
  • Are Items Won in Charitable Online Auctions Tax-Deductable?
  • Types of Bidding - Proxy Bidding vs. Straight Bidding
  • Troubleshoot Web Browser Issues
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