How to Update my Non-Profit Address/Contact Information

Let's Learn:

• Don't Have Administrator Access?
• Update Your Organization's Information
• Updating Your Organization Name or EIN

To update your organization's address or contact information in your FrontStream Workplace (NPO Connect) account, you must have Administrator access.

Don't Have Administrator Access?

If you do not have administrator access to your organization's account, please contact FrontStream Support for assistance:

• Email: nonprofitsupport@frontstream.com
• Phone: 866-267-4393 or 800-687-8505 (Option 1)

Update Your Organization's Information

If you have administrator access:

Step 1. Sign in to your FrontStream Workplace (NPO Connect) account at https://connect.frontstream.com/.

Step 2. Select the Profile tab at the top of the page.

Step 3. Update your organization's information as needed.

You can edit most profile details, including your organization's:

• Mailing address
• Primary contact information
• Phone number
• Email address
• Other profile information

Note: Your organization's Name and Employer Identification Number (EIN) cannot be edited from the Profile page.

Step 4. After making your changes, click Next in the lower-right corner of the page.

Step 5. Complete the IRS verification prompts, if requested, to finalize your updates.

Updating Your Organization Name or EIN

If your organization's Name or EIN needs to be updated, please contact FrontStream Support:

• Email: support@frontstream.com
• Phone: 866-267-4393 or 800-687-8505 (Option 1)

In most cases, requests to update your organization's name or EIN require a copy of your IRS Determination Letter or other supporting documentation for verification.