How do I make a payment in the billing portal?

You can make a payment via credit card in the FrontStream billing portal.

Step 1: Sign in to your account and on the home page, click on Make a Payment under Billing. 

Step 2: On the Payment page, enter your payment amount in the Payment Amount field. 

• The current date will be set as used as the posting date.
• You can enter a memo to describe this payment (optional).
• You can check the Auto Apply checkbox to apply the amount of your payment to all open invoices, starting with the oldest invoice first (optional).

Step 3: In the Invoices section, choose the invoice(s) you intend to pay by checking the checkbox under Apply.  Click Pay All to pay all outstanding invoices or click Clear All to remove your selection.

Note: Ensure that the amount shown in the Payment Amount field equals the total amount of the invoice(s) you intend to pay. However, you are able make a partial payment by entering the amount you intend to pay in the Payment Amount field. 

Step 4: If you have Credits, you can click Mark All to apply all available credits to your payment or Unmark All to clear your selection. Alternately, you can check the Apply checkbox next to any credits you want to apply to your balance.

Step 5: You can choose to make a payment by selecting a card you have already entered in your account  or by entering a different credit card number, expiry date, name on card, street and zip code on this page. Check the Save This Card checkbox to save your card information to use for a future payment.

Step 6: Click Submit.