ArgoFire User Guide

FREQUENTLY ASKED QUESTIONS
Q: How do I log in to ArgoFire?
A: Navigate to https://secure.ftipgw.com/Admin/login.aspx and enter your Username and Password

Q: How do I charge or refund a credit card?
A: link to Virtual Terminal CC section

Q: How do I charge or refund a credit card?
A: link to Virtual Terminal ACH section

Q: How do I set up to bill a customer every month (or other frequency)?
A: Link to Recurring Billing section.

Q: How do I see transactions that have been run?
A: Link to Find Transactions section.

-Virtual Terminal

• Credit
  • Sale- Use the Sale function to charge a card by entering in the Card #, Expiration date,
    and subtotal.
  • All other information is not required, but can be used for record keeping. Click process to
    charge the card.

PreAuth

• Use the PreAuth function to authorize an amount on a card and initiate a hold for that
  amount, later use the ForceAuth function to settle the authorization.

Return

• Use the Return function to refund, or credit, a card.

ForceAuth

• As mentioned, you can use the ForceAuth function to settle an existing authorization
  by entering in the card #, exp date, existing authorization code, and subtotal.

Check 

• If your merchant account is set up to process ACH or Electronic Checks, you can process ACH
  transactions through your ArgoFire gateway.
• The Sale function is used to process a charge to an ACH or bank account via Electronic Check.
  The highlighted fields are required, the remainder are for your own records

Refund

• Use this function to process a return to an ACH account via Electronic Check.
• This highlighted sections are required, the remainder are for record keeping.

For more information please download our attached guide.