Using the Promotion Tab. How to Create, Edit, Send or Schedule an Email Message (Steps & Video 1:35)

Let's Learn

• How to Create an Email Message
• How to Edit an Email Message 
• How to Send or Schedule an Email Message 

How to Create an Email Message

1. Go to Promotion > Email > Create an Email
2. Select one of the pre-populated templates listed (all of which can be edited and customized further). You can also select the Blank template to create a message with your own content.
3. Click the Create button to start working on the selected template.
4. Enter information into the fields appearing on the template. Note: Fields that are left blank will not appear in your email message.
5. When you're finished writing the email, click on the Save button at the bottom.  

How to Edit an Email Message 

1. Go to Promotion > Email > Create an Email
2. Under the Email Messages from Current Auction section, choose Edit next to the email message you want to edit.
3. Make your changes, and remember to Save at the bottom of the page.

How to Send or Schedule an Email Message 

1. Navigate to Promotion > Email > Send Email.
2. In the Choose Message to Send section, click to select a message from the Email Messages drop-down menu.
3. Then click to select an email list from the Email Lists scroll-down window. To select more than one email list, hold the Control key as you click each email list name in the selection box
4. In addition to sending emails to the lists you've imported, you can also send emails to Auction Participants and Interested Persons, both of which are compiled as your auction progresses
   • Auction Participant: An auction participant is anyone who has registered to join your online auction. This also includes donors who have registered while using the Donate Items feature.
   • Interested Person: An Interested Person is anyone who has signed up through the Email Updates feature, sent a Refer Friends or Email This Page email, or was the recipient of a Refer Friends or Email This Page email and opted in to receive emails about your auction.)
   • All Guests: This list automatically includes all guests who have an email address on file.
   • Unregistered Guests: This list automatically includes guests with an email address who are not yet registered as a bidder on BiddingForGood.
     
5. Under the Date and Time section, you can select Now to send the message immediately or specify a date and time to schedule the message.
   • Send Now:
   • Schedule Send: Note: The Schedule Send option will send the current version of the email as of the time you schedule it. Please complete all your edits before you schedule the email to send as later changes will not appear on this send
6. Then click Next. You will be taken to the Send Email: Confirm Email to Send page, where information on the email being sent and the list(s) you selected will appear.
7. Click Confirm to send now or save your scheduled message. Click the Cancel button to return to the Send Email Message page.
8. If you choose to email more than one list at a time,  the system will scrub the list before sending to ensure that bidders do not receive duplicates. Our email servers will make sure that each email address only gets a message one time per send, even if an email is on multiple lists.