New UI Design BFG
- How to Change The Credit Card Associated with a Bid / Purchase (New UI)
- BFG New UI Image Requirements
- BFG NEW UI Homepage Customization
- BFG New UI Navigation Reference
- How to Purchase Buy Now Items (New BFG UI)
- How to Manage Buy Now Items (New BFG UI)
Auction Event Planning Resources
- Auction Close Out Checklist
- How to Create an Auction Livestream using Live Studio
- How to Create an Auction with a Livestream
- How to Launch a Great Virtual Auction
- How to Launch a Great Live In-Person Auction
- Planning Your Virtual Auction & Guest Experience
Navigating Your New Dashboard
- Auction Dashboard: What’s New?
- BFG New UI Navigation Reference
- How to add an Offline Donation using Auction Manager
- Auction Manager Overview
- How to Create an Auction
- Overview of the Auction Manager Event Dashboard
Auction Manager FAQ
- Do bidders have to add a credit card on the New BFG UI? Are alternate forms of payment accepted?
- Convert your auction to an online event
- BFG: Payment Processing Errors Troubleshooting Guide
- Discount Code Deep Links (New BFG UI)
- Online to Live Auction Event Setup
- How Do I Access Auction Manager?
Auction Team Members
Your Auction Homepage
- How do I set my Online Auction Dates?
- How to Create and Activate a Homepage
- How to Show your Coming Soon Homepage before the Auction starts
- How to Add Images and Videos to your Auction Event Page.
- How to Add Sponsors to your Homepage using the Sponsorship Center
- Feature Items on a Homepage
Managing Auction Items
- Frontstream's BiddingforGood Premium Services
- FrontStream Risk-Free Items Marketplace
- Frontstream's ApproveforGood Premium Services
- Import Items - Formatting Guidelines & Template
- How to Import Items, Using Our Template (Steps & Video 2:57)
- How to create a CSV file and a Zip file
Ticketing
- How to Purchase Ticket (New BFG UI)
- Creating and Using a Discount Code with Auction Ticket Sales
- How to host a Tickets Only Event
- How to Create and Sell Tickets and Table/Group Tickets
- How to Sell Tickets Before the Auction Opens
- How to Confirm, View, and Manage Ticket Orders (Steps and Video)
Managing Bidders, Donors and Sponsors
- How can I see the bid history of an item?
- How to Add a Donor/Sponsor
- What emails are automatically sent to bidders during my auction? What emails do I have the option of sending?
- How to Import Donors (Steps & Video 1:37)
- How to Enable the Become a Sponsor Feature
- How to Email Active Bidders (Registered Users) Only
Auction Emails & Promotion
Live Auction Event / Gala
- What is Mobile Bidding? (New BFG UI)
- How to Add / Edit Live Event Information
- How to Transition an Online Auction to a Live Event
- FAQ for Guest Check In and Bidding at Live Events
- How to Use Guest Check In
- What is Mobile Bidding?
Closing out your Auction
- How to Enable the BiddingForGood "Cover the Fee" Feature
- How to Select and Confirm your Auction’s Payment Processor
- How to Close Out Your Auction & Process Payments
- Where to Add Tax and Shipping Fees
- How to Issue a Refund
- How to Handle Failed Credit Cards