How to Select a Payment Processor
You have three payment processing options for items purchased during your online auction. They are:
- Panorama Global Fund (PGF) : Enables easy and effective fundraising and charitable giving to non-profit organizations. PGF is a Donor Advised Fund (DAF) and registered 501(c)(3) non-profit organization founded with the purpose of receiving and distributing charitable funds. Simply Go to Event > Set Up > Payment Processor.
For more information on PGF click here.
Have questions about PGF? Click here to submit a help request to Support.
- Stripe : Allows you to sign up instantly and in just minutes directly from the Auction Manager platform. Simply Go to Event > Set Up > Payment Processor and choose stripe. Then choose to get started using stripe. Fill out the information and have an account within minutes.
If you already have a stripe account, simply login to reconnect your existing stripe account.
There are no monthly fees, hidden fees, or refund costs. Their support can be reached here.
- IATS : Once you obtain an account number and password, this can be entered by going to Event > Set Up > Payment Processor. Choose Iats and enter the account number and password.
They can be reached via this link.
How to Find Information on Fees
If you are processing your funds via Stripe or IATs you can find more information (such as fees) about these options by going to Event > Set Up > Payment Processor and clicking on the Learn More links next to each one. The fee processing information is located at the bottom of that page.
If you are processing your funds via Panorama Global Fund, please refer to your contract for information regarding fees.
Note: It is recommended that you select your payment processing method before your auction opens for bidding, however, you can make this selection at any time until you begin the close out process.
Confirming Your Payment Processor
Once you have made your selection, please confirm your payment processor:
Go to: Close out > Get Ready > Confirm Payment Processor and if it shows it is connected you are set up. You might need to check the box that says: "I acknowledge that my payment processor selection for this auction cannot be changed once I click the Save button". Then at the bottom of the page click confirm payment processor settings.