How to Select a Payment Processor
You have three payment processing options for items purchased during your online auction. They are:
- Panorama Global Fund (PGF) : Enables easy and effective fundraising and charitable giving for eligible tax-exempt non-profit organizations. PGF is a Donor Advised Fund (DAF) and registered 501(c)(3) non-profit organization founded with the purpose of receiving and distributing charitable funds. Simply Go to Event > Set Up > Payment Processor.
For more information on PGF click here.
Have questions about PGF? Click here to submit a help request to Support.
- Stripe : Allows you to sign up instantly directly from the Auction Manager platform. Simply Go to Event > Set Up > Payment Processor and choose Stripe. Then choose to get started using Stripe. Fill out the information and you will have an account within minutes. There are no monthly fees, hidden fees, or refund costs. Their support team can be reached here. If you already have a stripe account, simply login to reconnect your existing stripe account.
- iATS : Once you obtain an account number and password, you can enter it on the Event > Set Up > Payment Processor page. Click here to contact iATS.
How to Find Information on Fees
If you are processing your funds via Stripe or IATs you can find more information (such as fees) about these options by going to Event > Set Up > Payment Processor and clicking on the Learn More links next to each one. The fee processing information is located at the bottom of that page.
If you are processing your funds via Panorama Global Fund, please refer to your contract for information regarding fees.
Note: It is recommended that you select your payment processing method before your auction opens for bidding, however, you can make this selection at any time until you begin the close out process.
Confirming Your Payment Processor
Once you have made your selection, please confirm your payment processor:
Go to: Close out > Get Ready > Confirm Payment Processor and if it shows it is connected you are set up. You might need to check the box that says: "I acknowledge that my payment processor selection for this auction cannot be changed once I click the Confirm button". Then at the bottom of the page click Confirm payment processor settings.