Where to Add Tax and Shipping Fees

Let's Learn

• Where to Add Tax for an Item 
• Where to Add Shipping for an Item
• How to Add Tax or Shipping After Processing an Item
• Best Practices

During the close out process, you will have the option to add tax and shipping fees. 

Where to Add Tax for an Item

1. Go to Close Out>Award Items 
2. Next to the item, enter the tax in the respective Tax field
3. The total amount will recalculate
4. Click Award

The updated tax information will appear on the optional Winning Bidder Email that automatically goes out upon awarding an item. It will also appear on your Awarded Items report.

Where to Add Shipping for an Item

1. Go to Close Out> Process Payments
2. Next to the item, enter the shipping in the respective Shipping field
3. The total amount will recalculate
4. Select Process to charge the winning bidder 

The updated shipping information will appear on the bidder's receipt along with tax information. This information will also appear on your Awarded Items report.

How to Add Tax or Shipping After Processing an Item

If the item has already been awarded and processed, you can use our Quick Sale feature as a workaround to charge tax or shipping. This feature streamlines the process and avoids credit card refund fees. 

Please keep in mind that when charging tax or shipping fees through our Quick Sale feature, your winning bidder will see two charges on their statement, one for the items they won and another one for the shipping or tax. 

Best Practices

• We highly recommend that you let your bidders know that there will be an additional shipping charge.  You can add a note in each items' Special Notes section saying the winning bidder will be responsible for additional shipping and handling fees.  If you know what the estimated shipping cost will be (for example, you're using a flat rate box), then we recommend you include that amount in the note as well.
• Check with your local Chamber of Commerce regarding taxes on charitable sales.
• For shipping charges, there are shipping calculators available online and on different carriers' websites.  For example, if you're using USPS, you can calculate estimates for shipping on your items here: http://postcalc.usps.com/