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  1. FrontStream
  2. Auction Events and Mobile Bidding
  3. Closing out your Auction

Closing out your Auction

Everything from shipping and tax, to handling failed credit cards, the help you need is all here.

  • How to Select and Confirm your Auction’s Payment Processor
  • How to enable the "Pay the Fee" feature
  • How to Close Out Your Auction & Process Payments
  • Where to Add Tax and Shipping Fees
  • How to Issue a Refund
  • How to Handle Failed Credit Cards
  • How to Award an item to a Second Place Bidder
  • How to Retract or Remove a Bid
  • What to Do When a Winning Bidder Backs Out (Will Not Pay)
  • How to close an item as Not Sold (or with No Winner)
  • How to Award Items to Offline or Live Event Bidders
  • What is a Quick Sale?
  • How to create a Quick Sale (Steps & Video 0:57)
  • Where to See Credit Card Charge Statuses
  • How to Change Payment Type to a New Method
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