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  1. FrontStream
  2. Workplace Admin Support
  3. Campaign Management FAQ's

Campaign Management FAQ's

  • How do I send emails to only certain people within a campaign?
  • How do I schedule emails?
  • How do I set up demos for my client? Will I be charged?
  • Is there a variable for the geo-aligned Local United Way? What is my aligned LUW?
  • What time should I schedule my CM emails or exports/reports for? What timezone do I use in OPPS?
  • Why do I get an alert message/warning when I try to open an export using ‘Excel2003+’ format?
  • HOW CAN MY ORGANIZATION ACCESS OUR FRONTSTREAM WORKPLACE CONNECT ACCOUNT
  • Why are my clients not receiving my eWay emails
  • How do I add an image or video to my Campaign Management site?
  • What is Ping?
  • What is SAML and how can it be implemented?
  • What is SSO or Single Sign On?
  • How do I set up a Donation Import for a Continuous Giving campaign in Campaign Management?
  • How do I copy an export from one company/campaign to another in Campaign Management?
  • How do I copy a report from one company/campaign to another in Campaign Management?
  • How do I import a file into the system in Campaign Management?
  • How do I download a report or export from the system in Campaign Management?
  • How do I edit a group’s permission settings in Campaign Management?
  • How do I edit a group’s members in Campaign Management?
  • How do I create a new group in Campaign Management?
  • How do I delete a user in Campaign Management?
  • How do I change a user’s password in Campaign Management?
  • How do I edit a user’s association settings in Campaign Management?
  • How do I edit a user’s permission settings in Campaign Management?
  • How do I delete a Special Event in Campaign Management?
  • How do I edit a Special Event in Campaign Management?
  • How do I activate / deactivate a Calendar Event in Campaign Management?
  • What are Website Calendar Events in Campaign Management?
  • How do I edit a user’s group permissions in Campaign Management?
  • How do I add a new user to the system in Campaign Management?
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