Before Tickets can be Processed, they must be created, purchased and then confirmed.
Written instructions are below:
- Go to Close Out >Ticket Orders
- Click on the Confirm button next to each ticket order.
- Please note: If the ticket sale needs to be adjusted, regarding Payment Type, Total Sale Amount, or Ticket Quantity, click on Payment & Comments before clicking on the Confirm button.
- Go to Close Out>Process Payments
- Click on the Process button next to each of the purchases to charge the sale type or click process all purchases to mass process if there are multiple payments to close out
To remove a Ticket order, go to Close Out >Ticket Orders. Navigate to the desired order and click the Payment & Comments link. Click the blue Remove Ticket Order button.
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