How to Add/Remove Item Images

Let’s Learn 

• How to Remove an Image 

• How to Add an Image 

•  Mobile Bidder Experience (Old BFG Interface)

• Mobile Bidding Experience on the New BFG UI

To Manage images attached to an item, first view the item under Items > Published Items or Items > Draft Items depending on the item location.  

Then, next to the item as the screenshot shows below, click on images.  

How to Remove an Image 

 Choose Remove next to the images you would like to Remove. 

How to Add an Image

Click the Choose File button, choose the new image from your files, then select Add Image.  

Make sure the file is .png or .jpg when choosing an image to upload. 

Do you have issues adding an image? Try saving the image as another file type. For example, if the item is JPG, try changing it to PNG and then try adding the image again.  

 Please note that you can upload up to 10 images per item 

Helpful Information!  

You can determine the order in which your photos are displayed by assigning a number to each image. For example, the image with the number one next to it will be the thumbnail displayed in the item catalog.

Our suggested item image dimensions for the old BFG UI are 336w x 255h pixels.

If your auction is utilizing the new BFG UI, 418x314 pixels works best.

 Mobile Bidder Experience (Old BFG Interface)

When you upload auction item images any images added will automatically display on your Panorama Auction Management Mobile Site for full visibility for mobile bidders. 

Mobile bidders will see a list of the auction items along with a corresponding image for each item, in addition to: 

• Item Name  

• Item Number 

• Value  

• Bid Price 

• Buy Now Option (if available) 

• Highest Bidding Amount 

• Quantity 

• Hours Left to Bid

Mobile bidders can also filter the auction items by category. Once a category is chosen, the auction items associated with that category will be displayed with a corresponding image.  

Please note that when using a mobile device bidders can only filter by one category at a time.  

Once a mobile bidder selects an item, any secondary images will be displayed on the Item Page. 

Mobile Bidding Experience on the New BFG UI

To learn more about the mobile bidding experience in the new interface, please refer to the following helpful article:
What is Mobile Bidding? (New BFG UI)
https://support.frontstream.com/hc/en-us/articles/41749258532628-What-is-Mobile-Bidding-New-BFG-UI