About Event Messaging
The Event Messaging section can be found in the Events tab, in the Live Event column.
This feature allows you to post a one-time message on the Leaderboard and to anyone viewing your mobile site. The message is limited to 120 characters.
To send a message, go to Event > Event Messaging, type in your message, and click Send Message. The message will appear on the leaderboard and in the Messages section of the mobile site within a few moments.
For example, when there are 15 minutes left in your auction. You could enter a message saying "15 Minutes Left!" to remind your guests to bid!
Important Note! This feature will only work during your set Live Event times!
How to use this feature during your event:
- Auction Administrators can use Event Messaging to send short messages to guests during the auction event. Event Messages appear on the leaderboard and in the Messages section on the mobile auction site (the bidder must be logged in).
- Event Messages are intended to be short, so they're limited to 120 characters. The Event Messages can be used to communicate when specific sections are closing or when the entire auction is closing as a whole. It can be an effective way to keep your bidders engaged!
- To send an event message, go to Event > Event Messaging. Type in the text you wish to send out and click Send Message. The message will appear within a few moments on the leaderboard as its own slide and in the bidders' Messages section on the mobile site.
- Event Messages cannot be programmed and scheduled in advance. Client Services suggests that if you're planning to use this feature during your event, you compile a list of messages and the times you want them to be sent and have a volunteer be in charge of sending those messages out throughout the event night.
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