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  1. FrontStream
  2. Peer-to-Peer Events & Campaigns
  3. Artez Relationships - Managing Registrants, Donors and Teams

Artez Relationships - Managing Registrants, Donors and Teams

  • Relationships - A Guide to Managing Registrants, Donors & Teams
  • Searching for a registrant
  • Searching for a donor/purchaser
  • Search for a team
  • Changing the details of a donation
  • How to find why a donation has failed
  • Voiding a purchase
  • Refund/Void Payments through FrontStream Payment Gateway (ArgoFire)
  • Changing the solicitor of a donation
  • Transfer Funds (Soft Credits/Debits)
  • Transfer Amounts (Soft Debit/Credit)
  • How eCheques are processed
  • Can I download a copy of all the Tax Receipts my organization has issued?
  • Administrator issued tax receipts
  • Voiding a tax receipt for a donation
  • Viewing email delivery status for donors
  • Issuing a duplicate or corrected tax receipt
  • Changing answers to survey questions (donor UDFs)
  • Changing answers to survey questions (registrant UDFs)
  • Changing answers to survey questions (team UDFs)
  • Monthly donation plan change card details, cancelling and updating number of monthly installments
  • Monthly donation plan one time override
  • Changing a registrant details (Name, Contact Info and Contact Permission)
  • Resetting a registrant's password
  • Resetting a locked out registrant account
  • Viewing a list of donors for a registrant
  • Viewing email delivery status for registrants
  • Viewing and Voiding Registration payments for an event
  • How to edit a participants fundraising goal
  • Why are my participants not appearing on the scoreboard?
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