How to Change The Credit Card Associated with a Bid / Purchase (New UI) – FrontStream

For a Current Bid:

Step 1. Log into your bidder account on Biddingforgood by choosing bidder in the top left hand corner of the page. If you are already signed in, you will see the page saying Welcome (Your name). Click the dropdown.

Step 2. From the dropdown, click on the Credit Cards tab.

This will route you to the page that displays your current card information

Here you can update an existing card or add a new card:

To add a new card, click on the blue 'Add Credit Card' button and complete the form with your credit card information.

To update a card already on file, click on the corresponding Edit link, make your edits, then click Update to save the changes.

Step 3. Click on the My Items tab on the left to view your items.
Step 4. Now click on the My Bids tab.
Step 5. For each item you wish to move the card associated, click on the Change Card link.
Step 6. Select the card you wish to use instead.

For a Purchase: (Example: Card Failed)

Step 2. From the dropdown, click on the Credit Cards tab.
Here you can update an existing card or add a new card:

To add a new card, click on the blue 'Add Credit Card' button and complete the form with your credit card information.

To update a card already on file, click on the corresponding Edit link, make your edits, then click Update to save the changes.

Step 3. Click on the dropdown and select My Purchases tab to view your Purchases.
Step 4. Now click on the Change Card link.
Step 5. Select the card you have updated or another card you wish to use instead. Then click Change.*
Step 6. Once this change is made, the Organization will now be able to choose the new card you added and update your purchase.

*Note: Don't see this option? Contact the Organization you purchased the items from to work with them to update the card.