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Ticket types are what your supporters buy. Add them in the Ticket Types section of Event > Tickets > Manage Tickets.
Adding a ticket type
Step 1. Click + Add Ticket Type.
Step 2. Fill in the details (see the field guide below).
Step 3. Click Save. Your new ticket type appears in the list with its price and how many are sold.
Tip: Your event needs a name, start and end before you can add ticket types. If the button only highlights fields, fill those in first.
Field guide
Name (required): e.g. "General Admission" or "VIP Table".
Description (optional): a short line shown to buyers.
Seats included per purchase: leave at 1 for individual tickets. Set it higher to sell a table or group. For example, 10 sells a table of ten. Buyers get one ticket per seat, and each can be assigned to a guest and scanned separately.
Category: General Admission or Reserved Seating. Choose Reserved Seating for tickets tied to tables on your seating chart.
Price (required): the price per purchase. For a table, it's the price of the whole table.
Quantity available (required): how many you're selling. For tables this reads Tables available, and shows the total seats.
Max per order (optional): limits how many one buyer can purchase at once. Leave blank for no limit.
Sales open / Sales close (optional): leave blank to start selling immediately and stop at the event start. These dates apply to online sales; purchases you add for guests and walk-ins at check-in aren't limited by them.
Active: turn off to stop selling this ticket type without deleting it.
Ticket Type Image (optional): JPG, PNG or WebP up to 5 MB.
Selling tables and groups
To sell a table of 8, set Seats included per purchase to 8. The person who buys it manages the table: they can add guests from My Tickets, and each guest receives their own ticket by email. You can also add or change guests yourself from the Guest List.
Letting General Admission guests sit at tables
If you'll set out tables for General Admission guests, tick Guests can be seated at General Admission tables on that ticket type.
Then draw those tables on your seating chart in the General Admission tables category. See Assigning Guests to Tables.
Please Note: You can tick this at any time, even before your event has a seating chart. It also lets an event that sells only General Admission tickets use a seating chart (see Setting Up a Seating Chart).
Editing and deleting ticket types
Click Edit on any ticket type to change it.
A ticket type with tickets sold can't be deleted. Lower its quantity or turn off Active instead.
Turning off Active only stops sales. Guests who already bought that ticket type can still be seated.
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