Let's Learn
Event > Tickets > Guest List shows everyone attending your event: purchasers, their guests and walk-ins. It refreshes on its own every 30 seconds while you have it open.
Two ways to view your guests
Individual: one row per guest.
By Purchaser: guests grouped under the person who bought the tickets, with how many seats are assigned.
Search by name, email or bidder number. Click the chips at the top (Unassigned seats, Questions pending, Not registered, No CC on file) to filter the list. Tick guests to email, text or seat several of them at once (see Assigning Guests to Tables).
What the columns mean
Table: the guest's table, Unassigned if they still need one, or N/A if their ticket type isn't seated.
Bidder #: their BiddingForGood bidder number.
Registration: whether they're registered for your auction.
CC on File: whether they have a credit card saved for bidding.
Questions: Complete, or how many checkout questions are unanswered.
Adding and editing guests
Add guest…: fill an open seat on a table or group order. The guest gets their own ticket by email.
Edit guest details…: fix a name or phone number.
Correct email…: fix a mistyped email. We resend their ticket to the new address.
Send invite / Resend invite: send a guest their seat invitation again.
Remove from guest list: frees the seat. The ticket isn't cancelled; it goes back to the purchaser as an open seat.
Please Note: You can remove any guest, including one who has checked in, the purchaser, or someone who received the ticket by transfer. You'll see a warning first: removing a checked-in guest clears their check-in; the purchaser keeps managing the order but no longer holds a seat; a transferred guest's ticket link stops working.
Registering a guest for your auction
Every guest is registered with BiddingForGood automatically and gets a bidder number. If a guest shows Not registered, open their row menu (3 vertical dots) and choose Register for event to try again.
Emailing and texting guests
Step 1. Select which email or type:
To email or text individually, choose Send email/Send text from a guest's menu:
To Email all guests from a purchaser group, choose By Purchaser view, then open purchaser menu and select "Emal Purchaser":
To send an email or text to several guests and click Email selected or Text selected.
Step 2. Write email or text content.
For an email: Write your subject and message. Click a merge field to personalize it: {first_name}, {last_name}, {event_name}, {ticket_type}, {table_seat}, {bidder_number}.
For text messages: Enter the message content. Each message can contain up to 160 characters. If the content exceeds this limit, it will automatically be split into multiple messages.
Step 3. Click Send Email or Send Text.
Refreshing registration and card details
Click Refresh Guest List to update bidder numbers and card-on-file status for guests already registered with BiddingForGood. On large events this can take a minute.
Please Note: Refresh doesn't register anyone. For a guest marked Not registered, use Register for event in their row menu.
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