Let's Learn
Once your seating chart is published, you can seat guests from Event > Tickets > Guest List.
You can seat a whole party at once or place guests one by one.
Seat a whole party
Step 1. Switch the Guest List to By Purchaser.
Step 2. Open the purchaser's menu (3 vertical dots) and choose Assign Order to Table.
Step 3. The seating chart opens. Click an open table.
Step 4. Check the details and click Confirm.
Tip: In the Individual view, you can also choose Seat whole party from a guest's row menu.
Seat several guests at once
Use this to seat a group who bought separately, for example four friends with General Admission tickets.
Step 1. In the Guest List, tick the guests you want to seat together. They can be from different orders.
Step 2. Click Assign to table in the bar that appears.
Step 3. Click a table on the chart.
Step 4. Check the list. Everyone is ticked; untick anyone who shouldn't sit there. You'll see how many seats are free, and if too many guests are ticked it tells you how many to untick. Click Confirm.
Tip: Click Pick another table to try a different table with the same guests. While you're choosing, a banner above the chart reads Seating {n} guests: click a table. Click Stop or press Esc when you're done. Guests you unticked stay selected, so you can seat them at another table next.
Please Note: Guests whose ticket type isn't seated are skipped, and you'll be told who.
Seat or move one guest
Step 1. Open the guest's row menu and choose Assign table, or Change table if they're already seated.
Step 2. Click an open seat or table on the chart.
Step 3. Choose the guest in Assign to and click Confirm.
To seat the rest of their party too, tick Also seat the rest of this party.
Tip: You can also click any table on the chart first, then pick who to seat there. Use Clear assignment to unseat someone.
If you click Cancel, you're still moving the same guest: click another seat, or click Stop in the banner above the chart (or press Esc).
General Admission tables
If a General Admission ticket type has Guests can be seated at General Admission tables turned on, those guests can be seated at any table in the General Admission tables category. Different parties can share a General Admission table until it's full.
The seating chart panel shows how many General Admission guests are seated (Example: 10 of 15 General Admission guests seated)
Seating someone outside their ticket type
Sometimes you'll want a General Admission guest at a sponsor's table that has spare seats, or the reverse. You'll see a message like This is a reserved table… Seat this General Admission guest here anyway?
Click Seat here anyway to go ahead, or Cancel. When you seat several guests at once, you'll see one message listing everyone who doesn't match.
Reading the chart
Grey: available
Teal: assigned
Amber: some guests at the table are checked in
Green: everyone at the table is checked in
Each table shows its number. Hover over a table to see who's sitting there and how many have checked in.
Printing your seating chart
In the seating chart panel, use Print seating chart for the floor plan (choose Landscape or Portrait), or Download guest roster PDF for a list of guests by table.
The printed floor plan fits on one page and shows table numbers, not guest names.
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