Adding Checkout Questions

Let's Learn

• Adding a question

• Who answers

• Finding the answers

Checkout questions collect what you need from your guests, such as meal choice, dietary needs or a T-shirt size.

Adding a question

Step 1. In Manage Tickets, open the Checkout Questions section and click + Add Question.

Step 2. Enter the Question label, and optional Help text.

Step 3. Choose a Field type: Text, Single choice, Multiple choice or Yes / No. 

For choice questions, add your Answer options.

Step 4. Turn on Required if every guest must answer.

Step 5. Under Ask for ticket types, pick the ticket types this question applies to. Leave it blank to ask everyone.

Step 6. Click Save. Use the arrows to change the order questions appear in.

Who answers

Questions are asked for each ticket holder. The buyer answers at checkout. Guests added to a table can answer from their invitation or from My Tickets, and can update their answers until the event.

Finding the answers

Answers appear as columns in the Attendee report (Guest List > Attendee report). 

The Guest List's Questions pending chip shows who still needs to answer.