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  1. FrontStream
  2. Auction Events and Mobile Bidding
  3. Auction Manager FAQ

Auction Manager FAQ

Answers quick questions on how to get started with Auction Manager

  • Convert your auction to an online event
  • Online to Live Auction Event Setup
  • How Do I Access Auction Manager?
  • What Help and Resources should I look at first?
  • How do I set up a new auction?
  • What are the Image Size and Format Requirements?
  • Image Troubleshooting Tips
  • How to Reconnect your Stripe Account
  • Checklist: Before Your Auction Starts
  • How to Delete an Auction
  • Changing an Auction Name or URL
  • Understanding Bid Histories & Bid Increments
  • What is a Reserve? Do I need to include one?
  • Do bidders have to add a credit card? (Are alternate forms of payment accepted)?
  • How Winning Bidders are Alerted
  • How does the BiddingForGood community option work?
  • How to close an item as Not Sold (or with No Winner)
  • How to Award an item to a Second Place Bidder
  • What to Do When a Winning Bidder Backs Out (Will Not Pay)
  • How to Reopen an Awarded Item
  • Can I Reopen / Extend an Auction?
  • When will I receive my invoice from BiddingForGood & how can I pay my invoice?
  • Shipping Tips
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